Client Satisfaction Survey Your opinions regarding our representation are very important to us. Please take a few minutes to complete this survey so that we may continue to improve the quality of our representation. Thank you for your assistance. Please choose your responses to the following questions on a scale of 1 (not satisfied) to 10 (Completely Satisfied).
Were you satisfied that I clearly explained to you my responsibilities, your options, and what I intended to do for you in providing these legal services to you? 1   2 3 4 5 6 7 8 9 10 Not Satisfied Satisfied Completely Satisfied   Were you satisfied that I understood your expectations and goals in this matter? 1   2 3 4 5 6 7 8 9 10 Not Satisfied Satisfied Completely Satisfied   Were you satisfied with my promptness in returning your phone calls and answering your questions? 1   2 3 4 5 6 7 8 9 10 Not Satisfied Satisfied Completely Satisfied   Were you satisfied with my practice of keeping you informed as to the status of the matter? 1   2 3 4 5 6 7 8 9 10 Not Satisfied Satisfied Completely Satisfied   Were you satisfied with my staff’s responsiveness to your requests for information and communication of messages? 1   2 3 4 5 6 7 8 9 10 Not Satisfied Satisfied Completely Satisfied   Were you satisfied with the final resolution of your legal matter, considering your circumstances? 1   2 3 4 5 6 7 8 9 10 Not Satisfied Satisfied Completely Satisfied   Were you satisfied that my fees were reasonable considering the nature of services performed in this matter? 1   2 3 4 5 6 7 8 9 10 Not Satisfied Satisfied Completely Satisfied   Would you recommend me to your family and/or friends to assist them with their legal matters? 1   2 3 4 5 6 7 8 9 10 Not Satisfied Satisfied Completely Satisfied
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